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We handle the complete process for your DOT OSP Registration & Statutory Annual Compliance right here in New Delhi. Get certified quickly and legally with our expert local team.
Professional Fee: ₹5,799 | Govt Fee: ₹1,000 | Total: ₹6,799 (incl. govt fees)
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In the modern digital economy, any corporate entity in India that provides IT-Enabled Services (ITES), Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), call center operations, tele-banking, tele-medicine, e-commerce customer support, or network operations using telecom resources must mandatorily comply with Department of Telecommunications (DoT) regulations. Historically known as OSP (Other Service Provider) Registration, the regulatory framework underwent a massive, business-friendly revolution with the New OSP Guidelines issued by the Ministry of Communications in November 2020 and revised in June 2021. Under the new regime, the Government abolished the cumbersome license requirements, bank guarantees, and statutory processing fees—replacing them with a streamlined, digital OSP Registration and self-declaration compliance model on the DoT Saral Sanchar portal.
While the new guidelines significantly liberalized work-from-home (WFH) and work-from-anywhere (WFA) operations, statutory compliance remains strict. OSPs are broadly categorized into two classes: Domestic OSPs (providing services to clients within India) and International OSPs (providing services to clients located abroad). To maintain active registration and avoid severe telecom penalties, every registered OSP must strictly adhere to network routing architecture rules—ensuring there is no illegal toll bypass or interconnection between domestic and international telecom networks without DoT approval. Furthermore, every registered entity must submit an Annual Return to the DoT stating their active OSP centers, employee headcount, and telecom resource utilization. At IPRO, our telecom regulatory consultants and corporate lawyers provide an end-to-end DoT OSP solution—managing network diagram verification, Saral Sanchar portal registration, EPABX/cloud PBX compliance advisory, and annual statutory filings.
Transparent, all-inclusive – no hidden line items.
Inclusive of professional + estimated govt fee
I-Pro specialist handling, drafting & filing
Statutory fee, passed through at cost
Professional Fee: ₹5,799 onwards | Govt Fee: ₹1,000 | Total: ₹6,799 (incl. govt fees)
Gather these documents for your New Delhi application.
The starting fee of ₹6,799 covers specialist consultation, document preparation, the government filing fee, and tracking until you receive the final certificate. Additional government fees may apply for objections, renewals, or expedited processing.
Turnaround depends on the specifics of your case. Once I-Pro Solutions scopes your requirements, I-Pro Solutions will give you a realistic timeline with milestones.
Most filings require identity proof (PAN/Aadhaar/passport), address proof, business registration documents, and (for IP filings) examples of use. An I-Pro Solutions specialist will send a tailored checklist within 24 hours of starting.
If a filing is rejected due to an error by I-Pro Solutions, I-Pro Solutions will refile at no extra cost and refund the service fee. If the rejection is due to information you provided, I-Pro Solutions will work with you to fix and refile at a discounted fee.
OSP stands for Other Service Provider. Under Department of Telecommunications (DoT) rules, any corporate entity in India that uses telecom resources (like PRI lines, SIP trunks, or leased lines) to provide IT-Enabled Services (ITES), BPO, KPO, call center, telemarketing, or tele-medicine services must mandatorily obtain OSP Registration.
In November 2020 and June 2021, the Ministry of Communications issued revolutionary New OSP Guidelines that drastically simplified compliance. The government abolished the historical registration license fee, removed mandatory bank guarantees, permitted work-from-home (WFH) without prior approval, and introduced a digital self-declaration registration on the Saral Sanchar portal.
A Domestic OSP provides ITES or call center services to clients and customers located within the geographical boundaries of India over Indian telecom networks. An International OSP provides services exclusively to clients located outside India (overseas) using international telecom bandwidth.
No, under DoT statutory regulations, OSP registration can only be granted to a company incorporated under the Companies Act (Private or Public Limited) or a Limited Liability Partnership (LLP) registered under the LLP Act. Unregistered businesses or partnership firms must convert to a Company/LLP first.
No! Under the liberalized New OSP Guidelines, the statutory government registration fee of ₹1,000 has been completely abolished. Furthermore, the historical requirement of submitting bank guarantees of ₹1 Crore to ₹5 Crores for sharing infrastructure or international routing has been entirely scrapped.
The MoA of your company must explicitly contain objectives authorizing the business to carry on IT-Enabled Services (ITES), Business Process Outsourcing (BPO), call center operations, or telecommunication-based customer support. If these words are missing, an MoA object clause amendment is required before applying.
A schematic Network Diagram is a technical engineering drawing showing your exact telecom setup—depicting how your telecom lines from the TSP (Airtel/Jio/Tata) connect to your firewall, EPABX/PBX server, local area network (LAN), and agent workstations. DoT TERM cell strictly audits this diagram to verify there is no illegal network routing.
Toll Bypass is an illegal practice where an International OSP network is bridged or interconnected with the Indian domestic public switched telephone network (PSTN), allowing international calls to land as local calls without paying statutory international long-distance carrier charges. It is a severe criminal offense under the Indian Telegraph Act.
Yes! The New OSP Guidelines explicitly permit Work-From-Home (WFH) and Work-From-Anywhere (WFA) within India. However, the company must ensure secure remote connectivity (such as VPN routing through the OSP center or authorized cloud PBX) and preserve remote employee access logs.
Under national security guidelines, every registered OSP must mandatorily record and store complete Call Detail Records (CDR), IP routing logs, and system access logs for all customer communications for a minimum statutory period of one (1) year. These must be presented to DoT TERM cell inspectors upon request.
Yes, under the revised guidelines, sharing of infrastructure (such as EPABX, office space, and workstations) between a Domestic OSP and an International OSP owned by the same company is legally permitted, provided logical network separation is maintained to prevent toll bypass.
Saral Sanchar (Simplified Application For Registration and Licenses) is the official web portal launched by the Department of Telecommunications (DoT), Ministry of Communications, for issuing digital OSP registrations, telecom licenses, and receiving statutory annual compliance filings.
Every registered OSP must mandatorily file an Annual Return on the Saral Sanchar portal once every year within 6 months of the end of the financial year (typically by 30th September). The return reports active center locations, current employee headcount, and telecom resource utilization.
With IPRO's technical diagram verification and structured portal workflow, OSP registration applications on the Saral Sanchar portal are typically scrutinized and approved by the DoT TERM cell within 7 to 10 working days.
IPRO provides a rare combination of telecom legal counsel and technical network engineering. I-Pro Solutions ensure your schematic diagrams clear DoT scrutiny on the first attempt, help you structure compliant work-from-home and cloud PBX architectures, and manage your ongoing annual statutory returns seamlessly.